Bidadari Private Villas & Retreat-Ubud wins International Hotel Award Indonesia


The best hotels from 47 countries across the world have been competing to achieve one or more coveted International Hotel Awards, sponsored by Rolls-Royce Motor Cars. Winners initially have to prove they are the best nationally before competing against other top scoring hotels from across Asia Pacific, Europe, the Americas, Arabia, Africa and the UK.Bidadari_Hotel_ Award_2015_

Each entry was subject to extensive scrutiny by the International Hotel Awards’ judging panel, chaired by Sir David Michels, retired Chief Executive of the Hilton Group, who is currently President of both the Tourism Alliance and Institute of Hospitality.

 On Monday evening (January 26th), the winners at national level and also the ultimate World’s Best Hotel winners were revealed at a gala presentation dinner at the London Marriott Hotel Grosvenor Square. This was attended by Fred Finn, listed in the Guinness Book of World Records for being the Most Travelled Man in the World and also the World’s Most Travelled Concorde Passenger.

Among this year’s winners is Bidadari Private Villas & Retreat – Ubud

Mr Rana Diana General Manager of Bidadari Private Villas & Retreat – Ubud said

” We are all so proud to receive this award. Thanks to the sponsors and of course to my fantastic team, we really strive to improve ourselves for our guests and with this recognition it only helps to propel us forward.”

Stuart Shield, President of the International Hotel Awards, says, “The five-star standard has improved dramatically over the last few years and this indicates the levels of determination from the world’s best hotels to deliver the ultimate in comfort and service. Guests who have experienced such quality will only be satisfied by the hotel industry either retaining or even improving on these standards.

“We are so pleased that these fine hotels have chosen the International Hotel Awards to highlight their excellence. It has also been a great honour for us to celebrate their achievement and further their appreciation internationally. We wish our award winners continued success and hope that this additional recognition will help their business flourish over the coming months and years.”

The Bidadari Legend

There was a time when the lake was such a magical place. The water was pure and the lake was surrounded by large shady trees and the air was fresh. That magical place was very attractive for angels. They usually came down to earth and bathed in the lake and the lake became their playground. One day the angels were bathing in the lake and didn’t realize that there were human eyes watching.

That day, Raja Pala was doing his daily work. He was sitting under a tree waiting for the birds. The cool tropical breeze made him fall asleep. He woke up by surprise when he heard sounds of female voices.  He found beautiful girls were bathing in the lake. Raja Pala hid behind a big tree. Then he saw shawls were hanging on a branch of tree near him.I’ve never seen such beautiful shawls they must be the angels that villagers talk about. Raja Pala took one shawl and put it under his shirt.

Bidadari PaintingThe angels finished bathing and prepared to leave the lake. They put their clothes on, Suddenly one of them screamed “I can?t find my shawl. Where is it?”
“Where did you put it?” asked the other girl.”I put here, next to my clothes ”

the girl said. She looked panic. “Ok. Don’t panic. We’ll look for it.” Her friends tried to comfort her. Raja Pala was still standing in silence behind the big tree watching the girls looking for the shawl that he placed under his shirt.

“We’ve looked everywhere and we can’t find it. Maybe a deer took it?” one of them said. “We have to go. It’s getting dark.””No, don,t leave me here, please.” the girl started to cry.

“But we can’t stay. I’m sorry, my sister. May gods protect you tonight.” The other girls then tied their shawls around their waist and held the tips. Then slowly they started to fly away.

After everybody left, Raja Pala went out from his hiding place . “Are you, ok?” he asked softly. “No, I’m not ok. I’m alone here.

I’m lost. I can’t go home” the girl was crying. “Don’t worry. You can stay with me.” Raja Pala said gently, charming her, “I’m a nice person. I won’t do harm to you.” Time passed by, Raja Pala and the angel girl had married. For many years, Raja Pala still hid the shawl in the rice barn. But you can’t hide a bad secret forever. It will show up and eat you someday.

And that day came for Raja Pala when a black chicken entered his barn and made it messy. The wife took a broom to scare the chicken and get rid of it. Suddenly her eyes saw something shiny in the rice. She approached it and was very surprised when she saw something very familiar to her from a long time ago.

Raja Pala entered the barn and was shocked when he saw his wife was standing there holding a shawl that he hid all this time
“It was you” his wife asked him “How could you do this” she was very disappointed with Raja Pala
“I’m sorry. I just” Raja Pala tried to give an explanation and hoped his wife would forgive him.
“I have to go.

I can’t stay here. I don’t belong here.” His wife tied the shawl to her waist, held the tips and flew off back into the heavens. She left Raja Pala and he cried alone.

Since then Raja Pala swore that he or his progeny would never keep black chicken. It was bad luck for him.
Moral of the story if the start is good, the end will good. If the start is bad, the end will bad. “You can not hide dead fish forever, sweetheart.”

The Lighter and Darker side of an Airport Pick- Up ….heading to Ubud

The question often arises of why Hotels or Villas charge more than the average driver on the street, for Airport Pick- Up and Drop Off.

PLAN A    Private Driver:
Costs more…..
Approx 400,000.00 =$40.00 depending on Hotel
Organised by the hotel you are staying at.
Has Hotel Sign Board with Logo and  YOUR NAME,  easily recognizable and saves confusion…. When you get out of the arrival hall at the Airport you are greeted by a seething mass of people all jostling to pick you and everyone up, its hot humid and you’re dragging your suitcase with one hand and juggling your duty free with the other.
The Driver is waiting for you, welcomes you, takes your luggage and whisk’s you away to the car.
The car is clean, well maintained, air conditioned, also has cold water and chilled face towel to refresh you.
They also know where they are going, and the quickest way to get there.
It is about one and a half hours drive to and from Airport depending on traffic,
so you want to be in comfort and not having to deal with a breakdown, or listening  someone trying to sell you land, a watch, or take you to their friends shop or restaurant whilst they have a captive audience.
If by some chance you leave your brand new iphone or your favourite pair of sunnies  in the car, we can track it down too.
If it seems too expensive go to PLAN B

PLAN B Local Driver
Costs Less….
Plenty of drivers usually can be found smoking outside the Arrivals hall, some are sitting down others are calling out to see if you need a driver, once you have made contact, you need to negotiate price, it can be anywhere from RP 200,000.00 = $20.00 and RP 600,000.00 = $60.00 depending on various circumstances as only known by the Balinese, basically what they think they can get, so bargain hard …be prepared to walk away, you will soon find out if you have been too ruthless.
Before you accept to go make sure the driver knows Ubud area as General Taxi drivers are not allowed to operate in and around Ubud it is only Ubud Local Drivers, so many drivers only know how to get to the Palace in Ubud, but then they can ask someone or phone the Hotel, so make sure you have a map to get to your Villa or Hotel and of course the phone no. Now if it takes a bit longer to get there, they may decide the price should be a bit higher and also expect a tip, but by then they will have told you their life story and you will feel so sorry for them you will be finding yourself digging to the bottom of your pocket to help them and their extended family…That is if in all the confusion you have remembered to change money at an exorbitant rate at the airport, but don’t worry the driver will take you to a money changer, but once again take care as the money exchange rates vary as much as the taxi drivers costs.
If it seems to much of a hassel go to Plan A

Our experience at Bidadari

From the moment we stepped off the plane, we were welcomed with a capturing, smiling face – Rana.

Rana immediately took us under his wing as though we were his long lost children.  We felt safe.

The whole time we have been at Bidadari I have felt like an Angel.  Rana has a natural rapport about him which made me feel at ease and always safe. Rana’s staff are always attentive, happy and warming.

One of the phrases we love about our four days at Bidadari and the village is that time is elastic, Balinese time is very flexible as is the Balinese culture.  If only we Australians could take light from that and share this way of thinking, if even just a little more than we do.

A few of the little things that made our experience memorable is having flowers placed on the driveway every day, having the staff come and greet us every time we go to town and every time we return.  Being involved with the staff meeting and having the pleasure of being able to produce Employee of the month with his award.  Flowers being placed in sweet little places while we are out, the leaf on the bed at night wishing us a good night.  The little treats of food left for us when we least expect it.  The staff being with us whenever we went out to the village.  Being able to choose when to go into town and when to be collected.  Water being replenished at no cost to us but most of all the time that Rana and his staff spend with us, knowing the perfect time to arrive and the perfect time to leave us to our own devices.

Now to describe our experience with Rana and Bidadari is virtually impossible as words, photos, descriptions cannot replace the feelings and the visual aspects of our stay.  This is unfortunate as I can understand that you would be trying to get Bidadari well known as a luxury villa and experience to enable Bidadari to be constantly booked  and prosperous.

The trouble is that when I was looking for a place to stay with Mamma and Michelle,I did not know that I was looking for the experience we had at Bidadari. I thought, when I was booking, that I was looking for a beautiful Villa, in the middle of a forest with a pool.  That was about it.  I think a lot of people when looking for their holiday accommodation don’t know exactly what it is that they are wanting and, or, needing to make their break special.

That is what is so special about Rana.  He has a skill where he can read the people who are visiting Bidadari and make the choice of how they need to be treated.  For some, it will be complete exclusion and privacy, for others,it will be a learning experience and for others it will be a pampering experience and so on.  Rana is very good at providing a warmth that enables the visitor to just come straight out and say what they feel, knowing that Rana will understand and be flexible.  Rana and his staff are there to make this the best experience you can ever have and he is very good at that.

I have never said thank you so much and genuinely meant it .
I have never smiled so much and genuinely felt that flutter in my heart.
I have never heard the words “your welcome” and known that it is a true – always.

Oh,now the guided walk with Mangku (Rana could you please give Mangku my email address and ask him to email me so I can send him some photos – thank you) …this is something that was exceptional.  Mangku is the local priest who is a man of all trades.  He lives in the village with his family and the villagers know him and are always happy to see him.  The previous day Rana went and brought some new shoes to join us on our walk through the village.  We were very lucky to have stayed at Bidadari for long enough to fit this in, I feel it is essential to completely understand  the village and it can greatly benefit your stay at Bidadari.

Mangku carried some cool towels and water for us which was a blessing.  It is all these little things that make Bidadari special, Rana thinking of little special offerings, without us having to ask.  Mangku introduced us to the locals and explained everything from the culture to the natural surroundings along the way.  We were taken into a home and had explained to us, the design of the buildings.

We were taken to a rice producing area where we were shown how the rice was dried and treated for eating.  We were taken through vast countryside and continued  along a river.  We took many photos and learnt so much.  We had fun lifting heavy coconuts and felt exhausted but refreshed upon our return.

The best part of the whole walk was we were taken into the school where we met the school children and the teachers.  We were shown artwork and had the educational system explained to us.  We video taped the children (on my phone – i-phone which Rana should have so he can take lots of photos) and they gathered around and watched themselves on our phones.  We watched their innocence as they played in the playground and always, always smiled.  We met Mangku’s children, we looked into the deep happy eyes of all the children and understood how lucky we were to have such an interaction.

That afternoon Rana arranged for us to have sarongs and bands around our waist.  We were taken into the village and we walked with the procession towards the temple.  The friendly faces of some of the villagers made us feel so comfortable and spiritual.  We went into the temple and watched the praying.  We played and spoke with the children and with our new family and friends.  To be able to be given an opportunity like this was rare and inspiring.

On our second last night we had Ayam Betutu, a special Balinese whole duck smoked in rice husks for eight hours, which Rana had arranged for us.  This night was extremely fun.  Rana came down to join us as did the other staff.  We chatted and danced, Arik is a very good dancer, we laughed and ate and then Michelle surprised everyone by jumping into the pool – fully clothed!.  The laughter filled the trees.  I cannot remember a time in my life that I have ever had so much fun and felt so at ease with my sister and Mamma.  There is something about Bidadari that helps us feel more at ease with each other.

On our last night Rana arranged for a surprise evening.  This is one of the things we love about Bidadari so much is that if you can let go of your normal life and leave your days and nights in the hands of Rana, you are sure to be happily surprised.

Thelast night of our stay was the Village Ceremony.  Some of the staff visited the ceremony.  We were going to visit however we came back from town a little late and being involved in the procession the night before was a very special memory in itself.  We had a few drinks upstairs in our living room and could hear gentle but busy noises downstairs.  We peeked over the balcony and Arik and ….. were spreading candles all over the gardens and around the pool, they knew that we all love candles so much, and tables were being setup.  Large orange cones where placed on some tables made of flowers and local produce.

We then saw a friend of Arik’s arrive with two instruments.  That is one of the feelings we love about Bidadari is that all of the villagers feel like friends to us that we did not know we had.

The staff set up the instruments that were something we have never seen before.  We then heard some tapping of the instruments and the magical music began.  We came downstairs to find the whole outdoor dining area and pool area decorated just the way we like it.  Each candle had a flower beside it and the candles were vastly spread around the Villa.  The music playing was soothing and yet at the same time uplifting.  The boys at all times had beautiful smiles in their faces.

We sat and had our drinks around the table and watched the music being played. As we all love to be involved with our new friends and experience the experiences they do, Michelle sat down and also tried to play some music, not quite as peaceful as the boys however different which made us all giggle.

Rana came down to the Villa and was dressed so elegantly as were all the staff.  The effort they had put in to make our night special was impressive.  Rana looked like a prince and the staff were very proud in their clothing.  The looked stunning.  We certainly felt like we were surrounded by beauty, not just the scenery but our new family.

Beauty is a word that gets used too much, and I could sit here and try to come up with other descriptions about our unforgettable experience but beauty is still a description that is right to use.

The staff arrived and bought out our soups, Sop Gedang.  We had a seafood soup as Michelle is vegetarian.  The taste was light and fresh.  We then watched a procession of food be brought by Chef and staff and placed on the tables with the flower decorations.  It was like a buffet although with the crispness and cleanliness of Bali style.

We were invited to serve ourselves which we did and then all the staff also got their plates and we shared the most wonderful evening of eating, laughing,understanding, learning and happiness with each other.  We sat on the ground like our family and I attempted to eat with my fingers as do the Balinese.  It was a fun experience.

Mamma,Michelle and I all feel very special to our new family as they are to us.

After we had all eaten and it was cleaned up we were brought the invoice for ourstay.  We were very surprised to understand that this night, which was unbelievably special was at no cost to us.  We are not the wealthiest of people who come to visit Rana and Bidadari,  so this gift to us was unexpected and happily received.

We are not sure why we have a special bond to Rana and his staff however feel blessed for the experience we have had over the last four days.  For me, they have been life changing, which seems like a cliché for people that come to visit Bali however I have seen nothing else of Bali and will endeavour to hold on to the values I have learnt from Rana, the Balinese culture, our villagers, our staff and the experience.

I am writing this on the  morning of our departure.  I slept like a baby last night, feeling like I was  wrapped in my mother’s arms however it was not my mother wrapping herself around me, it was Rana, our whole new family and Bidadari.

Thank you.

Note: This was written on the morning of our first departure, the service after our departure is far more extraordinary.

When we arrived in Seminyak we were so disappointed (to say the least) about everything but most of all our lodgings.  Being in a foreign country we had no idea who to turn to other than our Balinese Family.  Within a very short time Rana had arranged for us to be able to be returned to Bidadari the following morning.  We felt so relieved and happy.  For Rana to come and collect us on a Sunday was a call well beyond his duty.  At no time was he bothered by the inconvenience, he was just happy and warming to us. When we returned to our home, Bidadari, we were welcomed (again) by our family– the staff of Bidadari.

Rana and the staff arranged for us to have outfits made for the ceremony that night,Michelle, Mamma and myself were blown away by the ceremony.  We truly feel part of the village and the people of the village.

We all thought that our visit to Bali would be a “one off” however thanks to Rana and the Bidadari staff we can say with confidence, we will all be returning to Bali, however straight to Bidadari and not venturing any further than Ubud.

Thankyou … again!

Love Belinda Sheppard (Bel)

An Angel Sings at Bidadari

“What a surprise”…….. ..Rana asked  John and I to accompany him, to meet our guests staying in Villa Tunjung.  We arrive at 7.30 it’s dark, candles are alight,  frogs are croaking and it’s warm and balmy with  a hint of night jasmine in the air, chairs  have been set up  by the pool and most of our staff are seated…We meet a lovely couple Lala and Helmut from Switzerland  Lala is tall and slim, long blonde hair with a beautiful open face and a smile you can’t stop looking at, Helmut is very handsome and very charming…..Suddenly music starts…….and Lala has changed into this amazing dress and starts singing an aria from Carmen.. with a voice from heaven ….Well we couldn’t believe our ears or our eyes …….What an unexpected surprise under a starlit night.  Lala is Gabriella Fritschi  a talented entrepenur who sings Opera, designs clothes ,imports beautiful wooden tables and home wares  back to Switzerland.  What a voice… Lala looks like an angel and sings like an angel…..Bidadari  was truly filled with magic that night

YOU Deserve It – A Journey to Paradise


You are exhausted yet excited, anticipating and wondering what your get away will be like, is it as good as the photos, is it as good as the reviews? You clamber through airport customs and a sea of people to pick up your luggage and finally make your way out into the sultry stillness of this magical island called Bali. You heave yourself into a people mover and breathe a sigh of relief. Now that was short lived. Oh no…you duck for cover…that was a near miss… traffic whizzing by you in a frenzy, motorbikes grouped together like a hive of bees, all trying to get a few more inches ahead and you think…what have I done?

RELAX, Santai Santai, slowly the traffic starts to thin out as you commence your accent, winding upwards to that magical destination called UBUD. Gone is the concrete jungle and madness of the scenes that lay behind you; greenness and sereneness starts to envelop you. Your body begins to shrug off the anxiety, your eyes take in the scenery and your holiday now feels a little more real. You watch in awe as you pass through the small villages dotted along your journey, the smiling faces of the locals, the shop frontages adorned with the most amazing stone and wood carvings you have ever seen, it is like something out of this world.

The oohhs and aaahhs are but just the beginning as you ease into Ubud. Culture surrounds you, it’s a lot busier than you expected it would be, tourists buzzing by on bikes and on foot, it is the heart of Ubud. There’s Monkey Forest Rd, the Ubud markets and the Royal Palace you have read about. Slowly you turn into a side street near the Palace and head north. Captivating rice fields, small hamlets once again greet you on your final leg. Hey there’s the sign, Bidadari Private Villas & Retreat, phew…you are nearly there. Up, down and bending around a few more hills with verdant rice fields splashed across the landscape and finally travelling through a quaint village called Kelabang Moding…sigh…you have arrived.

Leisurely you turn into the driveway and head down to the reception area. The friendly staff convene to welcome you and you are met with enthusiasm and warmth. My goodness, are your eyes playing tricks, this truly is paradise with a capital P? Just look at the gardens, the vistas with a soft tropical breeze whispering through the giant coconut palms. You check in, the staff busy themselves collecting your luggage and belongings to whisk you away to your secluded hideaway in seventh heaven. Oh that’s right, this is Bidadari, the seven angels, so you are not surprised that this is paradise.

However, you are not quite prepared for what you are about to witness upon your decent to your secluded villa. Every attention to detail has been met, the grand Balinese gated entrance, the gardens awash with colour, the sparkling horizon edge pool, the ornate statues, the luxury, the complimentary fruit basket, a long cold drink and chilled towel…you try to take it all in. As you enter the spacious living areas you are met with sumptuous decor and furnishings, a fully equipped kitchen, Cable TV and DVD player and free wifi. There are so many things of interest that you nearly develop whiplash, your head going in so many directions trying to visually appease the senses…you just know this is the initiation of what is to come.

You edge your way to the bedroom as you definitely warrant a good rest. The room is large and beautifully decorated, the super king size bed beckoning. A quick look at the bathroom, well appointed and the opulence is breathtaking, wow look at those mosaics. You know now that you made the right decision, it is everything and more than you dreamed of and saw on the website…your apprehensions dissolve instantly and the excitement grows. You know instinctively you will not ever want to leave. Now it’s time for a little rest and afterwards…well, where is that menu and yes, you will certainly want your free massage? Relaxation, rejuvenation, indulgence and complete seclusion is your reward…you deserve it.

With Permission

An anecdote from a delighted guest who enjoyed their stay at Bidadari Private Villas & Retreat, Ubud, Bali.